Thank you for shopping at the EPL World Store!
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and refund policy to ensure a smooth shopping experience.
What can be returned?
You can return most new, unused, and unworn items sold by EPL World Store within 30 days of delivery for a full refund. Some exceptions may apply, such as:
- Items that have been damaged or used after you received them
- Items that are missing original tags or packaging
- Items that are clearance or sale items (these may be final sale)
How to return an item?
To return an item, please follow these steps:
- Contact our customer service team at info@eplworld.store to request a return authorization (RA) number.
- Pack the item securely in its original packaging, if possible.
- Include the RA number on the outside of the package.
- Ship the package to the address provided by our customer service team.
Return shipping costs
- You will be responsible for paying the return shipping costs.
- We recommend using a trackable shipping service for your return.
Refunds
- Once we receive your returned item and verify that it meets the conditions for return, we will issue a full refund to your original payment method within 7 business days.
- You will receive an email notification once your refund is processed.
Exchanges
- We do not currently offer exchanges. If you would like a different size or item, you will need to return your original item and place a new order.
Contact us
If you have any questions about our return and refund policy, please contact us at info@eplworld.store